Monarch Web Studio

UX design

We design the user experience based on data. Audience research, scenario map, prototypes and testing before drawing the interface.

Logic first, pixels later

UX design is the work that comes before design. We research the audience, build out the scenarios, and test hypotheses on prototypes. This eliminates rework at later stages and gives developers a clear assignment rather than a set of guesses.

What the work includes

We cover the full cycle — from understanding the user to a validated prototype ready to be handed off to design.

  • UX audit of an existing product — we find the problem areas before the client starts losing users
  • Audience research — in-depth interviews, personas, understanding the user's real tasks
  • User scenario map (User Flow) — how the user moves through the product, where they get stuck
  • Wireframes and interactive prototypes — structure without visual noise that can be tested
  • Usability testing — real users, real tasks, video and a report with conclusions
  • Behavioral analytics and recommendations — data as the basis for decisions, not intuition

When it's needed

UX design pays off if you're launching a new product and want to avoid expensive rework, or if an already running product is losing users at key steps. You can start with an audit — it's a separate service with concrete recommendations as the output.

Client pain points

Familiar problems?

We understand the challenges our clients face and know how to solve them

Users leave without completing the action

They register but don't use it. They add to cart but don't buy.

No data on behavior

Decisions based on intuition, with no understanding of where users get stuck.

Endless revisions

The design gets reworked at every stage because there was no upfront planning.

Usability complaints

Support is swamped with repetitive questions

Service scope

What's included

UX audit of an existing product

Audience research and personas

User scenario map (User Flow)

Wireframes and interactive prototypes

Usability testing with real users

Behavioral analytics and recommendations

Our advantages

Why clients choose us

We build long-term partnerships and create products that deliver results

How we work

Work stages

Clear process, predictable result. No surprises at the finish line

01

Research

In-depth interviews, competitor analysis, persona definition.

02

Workflows

User Flow, Customer Journey Map, task prioritization.

03

Wireframes

Low-fidelity prototypes of all key screens.

04

Prototype

An interactive clickable prototype in Figma.

05

Testing

Usability tests with real users, iteration based on the results.

Want to discuss your project? Leave a request — we respond within an hour

Pricing

Packages and pricing

Choose the right package or request a custom solution

UX audit

from 60,000 ₽

What's included

  • Analysis of the current product
  • Problem areas
  • Heatmap
  • A report with recommendations
Recommended

UX design

from 150,000 ₽

What's included

  • Audience research
  • User Flow
  • Wireframes
  • Interactive prototype
  • 2 rounds of testing

Full UX cycle

from 250,000 ₽

What's included

  • In-depth interviews
  • A/B testing
  • Metrics and KPIs
  • Support through to release

Didn't find the right package? Let's discuss a custom project

Discuss a project
Reviews

What clients say

Honest reviews from those who have already worked with us

We needed a store that works equally well in Estonian and Russian — not just translated buttons, but a full-fledged experience in both languages, including product cards and SEO. On top of that, we have a catalog of several thousand items and our own CRM, with which everything has to work in sync. Vitali from Monarch Web got to grips with the specifics, built a proper multilingual architecture, and connected our CRM so that stock levels and prices update themselves. Filtering works fast even with the full catalog.

A

Alexey

Founder

We struggled with Senler for a long time — for simple newsletters it's fine, but we needed proper segmentation and personalization, not just "send everyone the same thing." We couldn't solve it on our own. The guys suggested linking Senler with N8N and adding AI for responses. Honestly, at first it sounded complicated. But in the end we got a bot that sorts subscribers into segments on its own, triggers the right sequences, and replies to people like a human rather than with templates. Conversion on the newsletters rose noticeably, and there's far less manual work.

D

Dmitry

Manager

Artyom Ledovskikh Founder, the «VraChat» platform «I saw how clinics lose patients simply because no one picks up the phone at lunchtime or after six. The idea was to build a SaaS that any clinic on MedFlex connects in a couple of days and immediately gets an AI assistant with real appointment booking, rather than yet another chatbot with «ask an operator a question» buttons. I came to Monarch with the concept, and the guys didn't just write a botthey designed the product architecture: multi-tenancy, semantic search across each clinic's knowledge base, a unified pipeline on N8N. Now we're connecting clinics one after another with no custom rework. Essentially, they built me a ready-made SaaS engine on which I'm building a business.

D

Dmitry

CEO

FAQ

Frequently asked questions

Answers to the most commonly asked questions

Contact

Ready to start a project?

Leave a request and we will get back to you within 1 business hour. First consultation is free.